Privacy Policy

Last updated: May 19, 2026.

1. Who we are
   1. This Privacy Policy applies to JWS Industries Pty Ltd (JWS).

JWS carries on business in Australia only, and this Policy explains how we collect, hold, use and disclose personal information in connection with our Australian operations.

1. 2. Interpretation

In this Policy, “JWS“, “we“, “us” and “our” mean JWS Industries Pty Ltd.

1. 3. JWS is responsible for the personal information it collects and holds under this Policy.
   4. Contact details

Privacy Officer: privacy@jwsi.com.au

Phone: 08 9726 2920  

Address: 30 Coleman Turn, Picton East WA 6229

2. The personal information we collect
   1. We may collect the following categories of personal information:

Contact and identity details:  

• name, employer, job title  
• email address, phone number, address  

Enquiry and business information:  

• details submitted via contact forms  
• tender, proposal or engagement-related information  

Recruitment and workforce information:  

• CVs, resumes, employment history  
• qualifications, certifications, licences  
• references and referee details  
• work rights, visa or eligibility information  

Sensitive information (where relevant and permitted by law):  

• health or medical information (e.g. fitness for work)  
• diversity information, including Indigenous or cultural background  
• any other sensitive information you choose to provide  

Technical and usage data:  

• IP address, browser type, device identifiers  
• pages visited and interaction data  
• referral URLs and session data  

Any other information you voluntarily provide to us.

3. How we collect personal information
   1. We collect personal information when you:

• submit a contact form or enquiry  
• communicate with us via email, phone or social media  
• apply for employment or submit recruitment information  
• interact with our Website (including via cookies or analytics tools)  

4. Why we collect personal information
   1. Purpose of collection

• to respond to enquiries and provide information about our services  
• to prepare proposals, tenders and manage business relationships  
• to assess suitability for employment or engagement  
• to support mobilisation, workforce planning and compliance requirements  
• to improve Website performance, usability and security  
• to send communications or updates where permitted by law  
• where we send marketing or business development communications, they are directed to business contacts (for example, client and supplier representatives) and you can opt out at any time where required or permitted by law
• to comply with legal and regulatory obligations  
• to manage risk, safety and operational requirements
• we may also use de-identified or aggregated information (which does not identify individuals) for analytics, reporting and business improvement purposes.

In some cases, consent may be implied where permitted by applicable law and where the collection, use or disclosure is reasonably necessary and would be expected in the context of the interaction.

4. 2. Collection not required and direct marketing

You are not required to provide personal information to us. However, if you do not provide certain information, we may be unable to respond to your enquiry, assess your application, or provide our services. You may opt out of receiving marketing or business development communications at any time by using unsubscribe mechanisms (where available) or contacting us directly.

5. Sensitive information and disclosure
   1. Collection of sensitive information

We may collect sensitive information about you where it is reasonably necessary for our business activities, including:

• recruitment, assessment and workforce planning;
• verification of qualifications, licences and work rights;
• fitness for work, medical and safety requirements;
• mobilisation, site access and project-related requirements; and
• compliance with legal, regulatory or contractual obligations.

5. 2. Sensitive information may include health or medical information, fitness-for-work assessments, and other information required for safety or compliance purposes.
   3. We only collect sensitive information with your express consent, unless otherwise permitted or required by applicable law.
   4. Use of sensitive information

Sensitive information will only be used:

• for the primary purpose for which it was collected;
• for directly related purposes reasonably necessary to support recruitment, mobilisation, workforce deployment or service delivery; or
• as otherwise permitted or required by law.

5. 5. Disclosure and mobilisation framework

Personal information, and sensitive information where reasonably necessary, may be disclosed to:

• JWS personnel and authorised service providers in Australia for recruitment, workforce planning and operational purposes;
• clients and prospective clients where reasonably necessary for:
  • site access and onboarding;
  • mobilisation and project deployment;
  • verification of qualifications, licences and work rights;
  • safety, medical and compliance requirements; and
  • performance of services under a contract or proposed engagement.
• service providers, including recruitment platforms, IT systems, cloud hosting providers and compliance or verification providers;
• professional advisers, including legal, accounting and insurance providers; and
• regulators, authorities or other third parties where required or authorised by law.

5. 6. Where we disclose personal information to clients or third parties for mobilisation or operational purposes, we take reasonable steps to ensure that:

• the disclosure is limited to information reasonably required for the relevant purpose; and
• recipients are subject to contractual or other obligations to handle personal information appropriately.

5. 7. Controls and safeguards for sensitive information

We implement additional safeguards in relation to sensitive information, including:

• restricting access to authorised personnel on a need-to-know basis;
• using secure systems and access controls for storage and transfer; and
• taking reasonable steps to ensure information is accurate, up-to-date and relevant to its intended use.

5. 8. Consequences of not providing information

If you do not provide personal information (including sensitive information) where required:

• we may be unable to assess your suitability for employment or engagement;
• we may be unable to proceed with mobilisation or site access requirements; or
• we may be unable to provide services or facilitate your engagement with a client.

5. 9. Acknowledgement regarding mobilisation disclosures

By providing your personal information to us, you acknowledge that:

• your information may be disclosed to clients and other third parties as described in this Policy where reasonably necessary for recruitment, mobilisation and service delivery; and
• those disclosures may be necessary for recruitment, mobilisation, compliance and service delivery.

6. Disclosure within Australia
   1. JWS does not operate overseas. Personal information is generally collected, held, used and disclosed within Australia.
   2. We may disclose personal information within Australia to:

• our employees, contractors and service providers who assist us to operate our business;
• clients or prospective clients where reasonably necessary for mobilisation, onboarding, site access, safety, compliance and project-related requirements; and
• third-party providers such as IT, cloud hosting, payroll, recruitment, compliance and professional advisory providers that support our operations in Australia.

6. 3. Where we disclose personal information within Australia, we take reasonable steps to ensure that recipients handle the information in a manner consistent with applicable privacy laws and this Policy. These steps may include:

• implementing contractual protections with recipients;
• assessing the privacy and security practices of recipients;
• limiting disclosures to information reasonably required for the relevant purpose; and
• applying technical, organisational and access-control safeguards.

6. 4. We limit disclosures to the personal information reasonably required for the relevant purpose.
   5. Where appropriate, we use contractual, organisational and technical safeguards to protect personal information when it is shared with service providers or clients.
   6. Disclosure within Australia may be an essential part of our operations, particularly in connection with recruitment, mobilisation and the delivery of services to clients.

7. Cookies and analytics
   1. We use cookies and similar technologies to:

• operate and maintain the Website  
• improve functionality and user experience  
• analyse traffic and usage patterns  

7. 2. We use Google Analytics to collect and analyse website usage information. Google Analytics collects information such as how users access and use the Website, including pages visited, time spent on pages and navigation paths, to the extent permitted by applicable law.
   3. This information is generally aggregated and does not directly identify individuals. Google may store this data on servers outside your country of residence. Google’s privacy policy can be located at  https://policies.google.com/privacy?hl=en 
   4. You can manage or disable cookies through your browser settings, noting that some features may not function correctly if cookies are disabled.

8. Security
   1. We maintain reasonable administrative, technical and physical safeguards to protect personal information from:

• misuse or interference
• loss
• unauthorised access, modification or disclosure

8. 2. These safeguards include, where appropriate: access controls, authentication measures, encryption, secure data storage, and internal policies governing access and handling of personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials or account details used to access our systems (where applicable).

9. Retention
   1. We retain personal information only for as long as necessary to:

• fulfil the purposes outlined in this Policy; and
• meet legal, regulatory or contractual requirements.

9. 2. Retention periods vary depending on the nature of the information. We retain recruitment information for a reasonable period (typically up to several years) unless a longer period is required or permitted by law. We will also take reasonable steps to destroy or de-identify personal information when it is no longer required.

10. Your rights
    1. You may request access to the personal information we hold about you and request correction of personal information that is inaccurate, out-of-date, incomplete, irrelevant or misleading, subject to the Privacy Act 1988 (Cth).

• access to personal information we hold about you; and
• correction of personal information to ensure it is accurate, up-to-date, complete and not misleading, in accordance with the Privacy Act 1988 (Cth).

10. 2. We will respond to requests within a reasonable period and may need to verify your identity before processing a request. In some circumstances, we may refuse access or correction where permitted by law, and if so, we will explain why where required.
    3. How to exercise your rights and make a complaint:

• You can contact us using the details in this Policy to request access to or correction of your personal information, or to raise a privacy concern or complaint.
• We will deal with requests and complaints in accordance with the Privacy Act 1988 (Cth) and any other applicable Australian law.

11. Requests and enquiries

To exercise your rights, or to make an enquiry about how we handle personal information, please contact us using the using the contact details set out in this Policy. We may:

• require you to verify your identity before processing your request; and
• charge a reasonable fee where permitted by law (for example, for extensive access requests).

12. Recruitment information

If you submit employment or contractor information to us:

• it will be used for recruitment, assessment and workforce planning;
• it may be shared with our recruitment, administrative and service providers where reasonably necessary;
• it may be shared with clients or prospective clients where reasonably necessary for mobilisation, compliance, onboarding or service delivery; and
• it may be retained for a reasonable period for future opportunities unless you request otherwise.

13. Complaints escalation

If you have a complaint about how we handle personal information, please contact us first. If you are not satisfied with our response:

• you may contact the Office of the Australian Information Commissioner (OAIC).

14. Updates

We may update this Privacy Policy from time to time. The latest version will be published on our Website.